Services > Support Services

Having a Software Service Plan or Subscription is standard with all Software vendors today and can provide your organization with the necessary upgrades and patches required to keep your critical systems up and running. Locus support services provide a fee for service structure to augment support of your critical systems while maintaining intimate knowledge of relevant upgrades and patches through our preferred partner status. This efficient way to maximize your investment in Locus supported software offers a variety of options that provide telephone and online technical support; software updates and upgrades; as well as self-help tools and notifications. All plans are available with varying levels of support so you get the help you need as promptly as your business needs require.

Key Benefits

• Maintain control by selecting the precise level of service you need for the software you use
• Improve service levels to your customers
• Maximize internal resources
• Manage change
• Improve business agility
• Gain control over your IT System
• Reduce total cost of ownership
• Resources

Which Plan is Right for You?

Locus Systems Inc Service Plans provide comprehensive support from application level through to the OS. We offer additional proactive features such as a dedicated customer service team and onsite collaborative mentoring and interoperability support. Available for all of the technology partners Locus supports.

Business Support

Locus helps you increase availability in your mission-critical environment through dedicated support for Java-based applications running on Solaris, Windows and Linux.

Developer Support

Locus is here to help you through the cycles of designing, developing, deploying and maintaining your applications. We offer a variety of services for developers.

Take the Next Step

Contact Locus to learn how you can begin to maximize your IT investment, improve compliance, reduce risk, adapt to business change and experience fewer unplanned and expensive IT outages.

 

 

 

 

 

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