Challenge

There is no single metric that can capture the overall success of a software implementation project. Rather, patterns in performance tend to be more revealing and actionable than any single statistic. Typically, upgrades and optimizations are shorter, more focused projects, so it is easier to train staff and plan for the changes after it's over. Initial implementations and geographic rollouts tend to be longer and more complex and thus more expensive. As a result, management is often looking for ways to cut costs and adjust project timelines without moving the end-date.

Reality

Clients with initial implementations and geographic rollouts report a higher degree of satisfaction with Locus services triggering additional engagements for further optimization and performance. Simply put, it is easier to upgrade, enhance or optimize systems that are already in place than it is to start a project from scratch or try to roll it out across the globe. The proof? Locus has a history of long term relationships with our clients and in many cases refer to them as our Partners.

Solution

Locus has been competing in project delivery of Enterprise solutions in the Energy, Life Sciences, Financial, Health Care, Manufacturing and Government clients for almost two decades. Our adoption of recognized methodology standards, coding and integration methods and a clear focus on Customer Satisfaction afford us relevant and validated references, not only from the end client but also work we have done on behalf of the "Big Five", that differentiates Locus.